East Midlands PSN given to Kcom

But there’s still

work to do to educate the services not involved yet
London, 21 November 2012: A selection of local

PSN representatives recently came together to

check out how Public

Services Systems (PSN) have evolved over the last 12 months and to talk

about their experiences of

your PSN journey.
Kcom, part of the KCOM Class, hosted a roundtable discussion with the House of Commons, which was

attended simply by

Lincolnshire County Council, East Midlands PSN (emPSN)

in addition to

Staffordshire County Council. Each of these councils has

spent the entire year procuring, implementing or building upon regional PSNs.
The last year is a huge year of rapid progress in a national level with your PSN Connectivity and Services

Frameworks in full

operation and PSN compliance arrangements now

in position. The

Cabinet Office reported until this has resulted in a few 40 on-going PSN pursuits across 300 organisations and

40 per cent of new telecommunications

agreements, in local Government, now being PSN compliant.
This significant progress has highlighted

numerous challenges that need

to get overcome in the

coming year so that you can help public sector bodies achieve the actual benefits that a

PSN is offering.
Five key learnings:
Remember to focus around the vision - The real important things about PSN are the

strong savings available through sharing the network; the service

delivery benefits result from collaboration between

public field

organisations. On top of cost savings there

are other benefits

for example the ability to support adaptable working and

share assets for example buildings. It was highlighted that there's a risk

of losing sight of such

visionary principles focusing more heavily about

the PSN Frameworks and

complying.
Collaboration is the important - The technical infrastructure and framework

is place and working

effectively, but the

success lies in public sector workers

thinking

and doing things differently. Only when all

organisations will work as a complete

team, addressing cultural,

political and technical concerns will the infrastructure end up

being fully exploited.
Applications - To take full advantage

of the

current infrastructure, there needs to be a

collective drive for more applications that could be

accessed on the PSN. Progress has been made of this type with the

introduction in the G-

Cloud contract. There was an agreement that there should be clearer

communications of what is available from whom through the PSN.
Open to all - Regional PSNs will only reach their full

potential

whenever they have all public sector services agreeable. Lead

organisations need to cooperate with vendors to make

sure

precisely what is offered is valuable to everyone

organisations, from police to

universities, no matter their

dimensions or service. Procuring

organisations must work hard to get their profile and promote the

services they

might offer. Those wishing to join should do their

homework so they really know what is available to them within

their area.
Widening the net of stakeholders - the achievements of

regional PSNs lies in its ability to

bring in investment from across numerous public sector organisations;

doing so will help to increase cost savings and venture. There is a risk

that this PSN Frameworks

are pushing

individual organisations to pursue their own

procurements rather than joining an existing PSN. This will

potentially duplicate spending rather than saving money,

going against the key principle of what PSN.
Afshin Attari, Director of Public Market & Public Services Systems at Kcom says: “Over the

past year, the PSN

landscape has really come of age and provided some

real benefits to the public

sector body and also the electorate. However, whilst some

counties are noticed that you see the benefits by now, there are

still numerous

challenges that will

should be overcome. PSN is a long lasting strategic

initiative with the primary objective of bringing open

public services closer

together; something like this should be constantly reviewed, so that we

can celebrate and

share success stories along

with address challenges.

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