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My New Online Store
Have you encountered the specific situation of no inquiry whatsoever after posting your purchasing or selling information on lots of international or Chinese B2B platforms? Or you couldn't receive any info from a China counterparts after several rounds of discussions. China definitely is a huge industry for importing and exporting goods. However, language, culture and lacking of info are still barriers for additional cooperation if you're eager to purchase or sell the goods/services to China.
Here is a little story to share with you. We received an e-mail asking whether we can provide any legal assistance in China. He had a supplier in China that accepted his deposit to produce garments, but they didn't provide you with the goods to him and ignore his telephone calls and e-mails. When we contacted the supplier, as it turns out the manufacturer's translator had some personal affair and was on leave going back week. No other staff knows English in their company nor could check his email. Finally, we assist them to with the coordination, transportation, customs clearance and transportation agency.
- Neuromarketing techniques - Brain-research research has shown that online shoppers are greatly relying on the color in the background, location in the product on screen, display of pricing etc. The shopper's decision to purchase a product or his spending limit depends upon these factors. For example, researchers shows that a greenish pattern in the background of a product or service in an online shopping store selling furniture, may help in firing the internet customers neurons in a manner that would make them understanding of the price from the item. On the other hand, a blue-colored pattern might help in stimulating the net shoppers neurons for the comfort-angle of the product. In simpler words, for a low-priced product keep a green background and highlight the "low price", similarly, in case your product is highly-priced, work with a blue background and highlight the "comfort features".
The rule of addressing all email inquiries within one working day is a cardinal one, yet many online retailers often violate this and provides their customers more frustration than they should. Even if an approach to the issue can't be found within the said interval, an authentic response ought to be sent to the customer to update him about the situation.
Decrease your running costs - expanding your organization online decreases the running costs of the business that happen to be sometimes not affordable to justify. An ecommerce store runs with much less expensive employees like sales and customer satisfaction staff as your website does the selling for you! Deliver information - your ecommerce store is an easy way in your case to deliver key information about your organization and your products. An online presence gives customers access immediately to company details and product information letting them make quicker buying decisions. You can also run promotions online, lowering your overall marketing and advertising spend.
